X vpn not working4/11/2023 the Ubuntu machine is connected to one of the AX21 ethernet ports. For example, if I use the built in open vpn client that is on Ubuntu 20.04.3 I got more than 200Mbps of download connecting to the same VPN provider server while with the open vpn client in the AX21 only got around 50Mbps. Loaded the AX21 beta firmware on this thread and could connect now but found that the bandwidth available over the VPN connection with the AX21 router is much lower that using another openvpn client. Have other off-topic issues to report? Welcome to > Start a New Thread< and elaborate on the issue for have an Archer AX21 HW 1.20 that could not connect to VPN provider using the Open VPN client. If you want to check which model supports VPN Client, visit Routers supporting VPN Client. If you are not familiar with the VPN Client configuration on the TP-Link router, visit How Do I Use VPN Client to Access a Remote VPN Server. Be sure the opvn file is included when emailing to support. Which step did you stuck in, any error message or screenshot?ĥ. What kind of VPN Client software you were using on the local PC or phone when it is connecting fine?Ĥ. What kind of VPN type you are choosing on the TP-Link router, OpenVPN, or PPTP VPN?ģ. What kind of VPN server you are connecting to?Ģ. In either case, be sure to provide the following information:ġ. If the VPN connection still fails, please email with the subject VPN Client is not working, or leave a comment below. It's also suggested to try TCP protocol on the VPN server if it's currently using UDP, then save the file and upload it into the TP-Link router to check if that works. You may download and install the Notepad+ application to delete the useless comment in the profile if that is too large, then try uploading it into the router again. If still fails, please check the size of the VPN configuration profile you are trying to upload to the router, how large that file is. You can check for the updates on the Tether app or on router web GUI, or you can download it from the local official website then install it manually. If step 1 is confirmed good, but it still fails to connect to the VPN server when uploading the opvn file into the TP-Link router, be sure the router's firmware is up-to-date. This can ensure the opvn file is configured and exported correctly. Troubleshooting Suggestions & Solution: Step 1Įnsure you can successfully connect to the VPN server using a VPN client software like OpenVPN Connect on the local PC/Smartphone. ![]() If you are unable to connect to a VPN server when trying to configure the VPN client on the TP-Link router, this article provides some suggestions that may help you out. The Wi-Fi Routers that are being discussed here are the models support VPN Client, which allows users to connect to a VPN server without the need to install VPN software on each device. All the Wi-Fi Routers that support VPN Client, such as Archer AX20, Archer AX21, Archer AX90, etc.
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